Based on the Spring2 Design Thinking Methodology, this certificate program will give you the tools needed to apply design thinking in the public sector effectively.
Learn from innovation experts how to modernize programs, policies, and services, while increasing resilience and adapting to change – from a human-centered perspective.
Throughout this certificate program, participants will be expertly led through each phase of the design thinking process and develop a deep understanding of the tools and methods that can be applied to working with end-users. Various case studies and activities will be used to ensure a deep understanding among the participants.
To guide and track learning, a workbook will be used throughout the program. Once the workbook, all modules, and submission of the application of knowledge are complete, participants will be evaluated and then awarded the Spring2 Design Thinking Certification.
We’ve found that an applied learning format is the best way to deliver this training – each course is broken out into five separate modules, ensuring learning is applied in the workplace throughout the program.
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