Leading with empathy results in empowered employees, teams, and clients who bring their best selves to work because they feel understood and supported. It starts by tuning into our own emotions as valuable data to inform our conversations, decisions, and strategies. It includes behaviours and practices such as listening and asking questions that clarify assumptions. We can all learn these behaviours to develop stronger connections and greater trust with people we want to collaborate with and create work environments where people feel safe to express their concerns, hopes, and ideas.
This engaging virtual session will build on the latest research evidence, real experiences based on projects with Spring2 clients, and interactive conversation to offer guidance that can ground your everyday practice of Leading with empathy!
