Harness the power of design thinking to remain relevant, resilient, and effective in a modern public sector setting.
Public servants are increasingly faced with changes across policy, senior management, mandates from political perspective, budgets, and performance improvements – while handling crises management and internal issues. These challenges are complex.
In this industry-leading introduction to design thinking, Spring2’s Methodology for Design Thinking provides the tools to turn many of the challenges the modern public servant is faced with into opportunities - while increasing innovation, building resilience, and creating efficiencies.
Modules
Basics of Design Thinking
Understanding Good Design
Tools & Methods Used in Design Thinking
Breaking Down Problems
Designing for the Customer
- Teams starting a project
- Those working across multiple teams to deliver on a specific project
- Those working to solve a particular business challenge (HR, policy, change management, etc.)
- Anyone responsible for service design or user experience
- Individuals or teams looking to develop requirements for new tools, processes, or policies
- HR, Communications, Policy, or IT professionals
- Financial Analysts
- Managers
- Executives
Our Participants Come From All Levels Of the Public Sector
We’ve found that an applied learning format is the best way to deliver this training – each course is broken out into five separate modules, ensuring learning is applied in the workplace throughout the program.
Upcoming Sessions
2025
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