As a leader in the public sector you have the power to help your team be more resilient, innovative, effective, and user-centered.
When leaders embrace design thinking, they unify their teams around a clear human-centered approach that enables them to pivot and thrive in a complex and everchanging environment.
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Modules
Basics of Design Thinking
Understanding Good Design
Tools & Methods Used in Design Thinking
Breaking Down Problems
Designing for the Customer
Public sector leaders who are leading or participating in policy development, service design/delivery (both internally and externally), transformation, or change management initiatives.
Our Participants Come From All Levels Of the Public Sector
When leaders apply the methods and tools learned in this training, they often see a dramatic improvement in employee engagement and collaboration, increased buy-in from teams, and greater digital literacy across their organizations.
This is due to the "big picture" nature of design thinking, which gets all levels of the organization involved and gives tangibility to abstract concepts.
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