Design Thinking for Leaders
Format: Online
Registration: Individuals and Teams
Leaders are navigating increasing complexity and constant change, making it harder to keep teams aligned and deliver meaningful results. Without a shared, human-centred approach, organizations face friction, shallow insights and solutions that miss the mark on real user needs.
Design thinking provides leaders with a structured, people-first framework to align teams, uncover deeper insights, and approach challenges with clarity and intention. Empower your organization to adapt faster, innovate with purpose, and build resilient solutions that truly resonate with the people they’re designed for.
Course Overview
Grounded in the Spring2 Methodology for design thinking, this course gives you the tools to guide your team through change, increase resilience, and encourage co-creation with – and a deep understanding of – end-users. Using real examples from the public sector and interactive activities this course ensures leaders can immediately apply the skills gained in the workplace.
Modules
Basics of Design Thinking
Understanding Good Design
Tools & Methods Used in Design Thinking
Breaking Down Problems
Designing for the CustomerWho Should Attend
Leaders who are leading or participating in product or policy development, service design/delivery (both internally and externally), transformation, or change management initiatives.
Past participants include:
- Executives including CEO, Managing Director, Founder, President, COO, CHRO, Chief Strategy Officer
- Those working across multiple teams to deliver on a specific project
- Those working to solve a particular business challenge (HR, policy, change management, etc.)
- Anyone responsible for service design or user experience
- Individuals or teams looking to develop requirements for new tools, processes, products, or services
Schedule and Pricing
When leaders apply the methods and tools learned in this training, they often see a dramatic improvement in employee engagement and collaboration, increased buy-in from teams, and greater digital literacy across their organizations.
This is due to the “big picture” nature of design thinking, which gets all levels of the organization involved and gives tangibility to abstract concepts.
All of our courses are designed for individuals and teams, equipping participants with practical tools to drive impact. We also offer custom training tailored to your organization’s unique goals and challenges.
Upcoming Sessions
2026
Dec 8-9or Get in touch for more info
Let's talk.
Have questions? Our team will get in touch with you.
