As a leader, you have the power to help your team be more resilient, innovative, effective, and user-centered.
When leaders embrace design thinking, they unify their teams around a clear human-centered approach that enables them to pivot and thrive in a complex and ever changing environment.
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Modules
Basics of Design Thinking
Understanding Good Design
Tools & Methods Used in Design Thinking
Breaking Down Problems
Designing for the Customer
Leaders who are leading or participating in product or policy development, service design/delivery (both internally and externally), transformation, or change management initiatives.
- Executives including CEO, Managing Director, Founder, President, COO, CHRO, Chief Strategy Officer
- Those working across multiple teams to deliver on a specific project
- Those working to solve a particular business challenge (HR, policy, change management, etc.)
- Anyone responsible for service design or user experience
- Individuals or teams looking to develop requirements for new tools, processes, products, or services
When leaders apply the methods and tools learned in this training, they often see a dramatic improvement in employee engagement and collaboration, increased buy-in from teams, and greater digital literacy across their organizations.
This is due to the "big picture" nature of design thinking, which gets all levels of the organization involved and gives tangibility to abstract concepts.
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